As a Service Desk Manager, you need to deliver fast yet secure support to keep users happy and the business running. Rolling out and managing your ITSM solution doesn't have to be difficult.
Watch this informative presentation to learn how to bypass the usual ITSM headaches by adopting modern, integrated cloud-based ITSM and IDaaS (identity management as a service) solution that make your ITSM deployment and on-going management a breeze.
This webinar will cover:
- Security and productivity benefits of Remedyforce ITSM and OneLogin IDaaS integration
- Best practices for rapid Remedyforce deployment and user authentication
- How to eliminate up to 100% of password resets inquiries with self-service automation
- How to make a case for a transition to cloud-based ITSM
Plus, watch the demo and learn how to:
- Extend Active Directory,
and HR directories to Remedyforce in minutes LDAP
- Automatically provision and
deprovisionRemedyforce user account in real time
- Enable security policies like single sign-on, self-service password reset, and multi-factor authentication (MFA)
Lead Solution Architect, Global Strategic Alliances & Partnerships
Director of Product Management
About BMC Software
BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Remedyforce is an IT service management solution built on the salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.
OneLogin brings speed and integrity to the modern enterprise with an award-winning single sign-on (SSO) and cloud identity management platform. Our portfolio secures connections across all users, all devices, and every application, helping enterprises drive new levels of business integrity, operational velocity and team efficiency across all their cloud and on-premise applications. The choice for innovators of all sizes such as Condé Nast, Pinterest and Steelcase, OneLogin manages and secures millions of identities around the globe. We are headquartered in San Francisco, CA.
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